What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little misfortune, but we sometimes see heat pump problems in Elmhurst during the colder seasons, when they’re necessary to keep you toasty. While you know the team at Alan Energy Services Air Conditioning and Heating Company will always be there ASAP when you ask for us for a heat pump repair, there are some things you can do to double check a repair is important and save yourself some cash if it’s not. We’ve collected this checklist of things to test before you give us a call.

  1. It may sound strange, but make sure everything is set to “on”. We’ve been to numerous calls only to discover the thermostat or the heat pump itself is turned off.
    • Look at your thermostat to guarantee it’s on, set to the appropriate temperature and isn’t set to cool.
    • Then try swapping out the battery, if it has one.
    • If everything looks correct, check your furnace switch (check your manual if you’re not sure where it is) and check your fuses and circuit breaker.
    • Make sure your gas is on.
  2. If the furnace still hasn’t kicked on, return to your thermostat.
    • If it’s a programmable model, confirm that it’s revealing the correct time. If it thinks it’s morning when it’s really night, it may not turn your heat on because it doesn’t think you’re home.
  3. Is an impasse causing your furnace to not work?
    • Inspect your air filters to make sure they’re not blocking things up.
    • Do you have any blocked ducts, vents or cool air openings?
    • Are all supply registers accessible?
    • Is your exhaust flue unobstructed?

If you’ve gone through this checklist and you’re still deprived of heat, call Alan Energy Services Air Conditioning and Heating Company at 630-570-0252 or schedule an appointment online and we’ll get your home back to the toasty and cozy place it should be.

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